Today’s workforce faces unprecedented challenges as they’re bombarded with content and information. In fact, it might be unrealistic to expect staff to understand, process and recall all of this ‘vital’ product and corporate content. Complicating this are countless learning effectiveness studies that confirm that most training content will be forgotten within 6 days, if it’s not reinforced.* That’s where Peersite comes into play – by providing a channel that supports learning content reinforcement and training in ‘bite sized chunks,’ organizations can encourage staff to engage in conversation and dialogue that’s meaningful, honest, and that occurs beyond the classroom or e-learning modules.
Whether it’s on the showroom floor, between the retail aisles, or in their client’s parking lot, training that is direct, to the point, yet validated by the user group, breaks through the information clutter. By creating a community among peers, companies can leverage the power of social networking, but within the confines of a controlled, company environment. Think of it like your own ‘Facebook’ application, yet without the distractions of a public site. And since users are grouped along common roles, staff can relate to comments from people facing the same challenges. As activity is logged and rewarded, ‘Leaderboards’ encourage friendly competition, and the opportunity for ‘Community Experts’ to emerge and feel recognized for their efforts.
*Reference Hermann Ebbinghaus, 1885 – The Forgetting Curve